HomeExchange Collection: What are GuestPoints?
Traditional home exchanges are no longer the only option at HomeExchange Collection. With GuestPoints, members can lend their homes to other Collection members and receive GuestPoints. They can use later these GuestPoints to be welcomed as a guest in another luxury Collection home.
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GuestPoints facilitate your vacations in exceptional places
If your host is able to welcome you into their home but doesn't want to come to your home because they have other vacation plans, you can give them GuestPoints to thank them for their hospitality.
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Have your dream vacation with GuestPoints
For example, you live in a stunning villa in California and want to go to an exceptional apartment in Paris. You've struck up a conversation with a Parisian member whose apartment is available to host you, but who has no plans to travel to the US. You give them GuestPoints, which they can then use to arrange an exchange to their dream destination.
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Frequently asked questions about GuestPoints
Each home is assigned a value in GuestPoints that is calculated automatically by our system based on the location, the number of beds and the equipment. And as you are part of HomeExchange Collection, 50% more GuestPoints are added to the recommended value of your home.
You can modify the GuestPoints per night attributed to your home. This amount is changeable by up to 30 GP more than the amount recommended by HomeExchange. That being said, we recommend that you do not modify the automatic value of GuestPoints per night of your home in order to efficiently attract guests and finalize your exchanges with ease.
To add the 30 GP to your home, click on "My home" from the drop-down menu in the top right of the screen and then use the slider seen below to adjust the existing number of GuestPoints per night of your home.
The best way to earn GuestPoints is by hosting fellow members. They will give you the GuestPoints value of your home per night in exchange for your hospitality.
You also get a bonus of 1050 GP when you sign up for HomeExchange Collection that can help you to finalize your first exchange.
For reciprocal exchanges, you can choose whether you want to exchange GuestPoints or not!
By default, our system will take into account GuestPoints for reciprocal exchanges and calculate the difference of GuestPoints between the two homes. For example, if your home is valued 300 GP and your partner's home 250 GP, you will earn 50 GP for this exchange.
If you do not want to use GuestPoints for your reciprocal exchange, you simply need to modify the GuestPoints value of both stays and put it to 0 GP.
For non-reciprocal exchanges (when only one member travels to their exchange partner's home), you can view how many GuestPoints you will receive (if you are the host) or how many you will give (if you are the guest) in the exchange details. The GuestPoints are automatically calculated given the GuestPoints per night of the home and transfer is done automatically when the exchange is finalized.
If you host cancels, the GuestPoints will automatically be returned to your account.
Note that our team will contact you after a cancellation by your host, but if you need urgent help regarding the cancellation of your exchange, you can contact us (link email soscollection@homeexchange.com).
If you guest cancels, as a host, you will have the option in your conversation to either keep or return your GuestPoints.