Contact HomeExchange

Do you have any questions?

We help you find the answers!

Check our Frequently Asked Questions

Our FREQUENTLY ASKED QUESTIONS (FAQ) page is regularly updated to take account of your comments and questions: don't hesitate to consult it, you're sure to find the answer you're looking for!

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Chat

Contact with an ambassador - click on the button "chat" on the left bottom of the page.

Member support

You can write to our member support team through this contact form, we will be happy to help you! 

In case of emergency

 In case of an emergency (last-minute cancellation, non-compliance), write to us at sos@homeexchange.com

Facebook Messenger

For a quick question about your account, feel free to contact us via Facebook Messenger.

Press

Have an article in mind about home exchanging in general or HomeExchange in particular? Contact us at press@homeexchange.com

Media purchases

Are you an agency or a service provider? Would you like to share your expertise with us? Write to us at acquisition@homeexchange.com

Bug Alert

If you find a bug on the site, send us an email with a description of the problem and a screenshot to oops@homeexchange.com.

To send us mail

HomeExchange Offices

625 Mass Ave., Cambridge, MA 02139, United States of America