Is HomeExchange Safe?

If you're considering home exchanging for the first time, you might have a lot of questions, and that's completely normal. As with all types of travel, it's always important to educate oneself on safety, especially when it comes to your family and your home – often the two most important things in the world. So, if you wonder if home swapping is safe, then we are here to tell you it is. That's the short answer though so surely you'll want to know more. Read on as we dive into the most common questions about home swapping and safety, especially as it pertains to the HomeExchange network.

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Home Swapping Allows You To Choose Who Enters Your Home

At HomeExchange, we've given you all the tools for you to feel confident in your travel decisions. In fact, with HomeExchange, you'll know more about the people and places you'll encounter on your trip than with any other type of travel. Think about it: when you go to a hotel do you know about the owners or the people who work there beforehand? The chances are, not at all. With HomeExchange, you can have unlimited free discussions with your hosts and guests before they ever step foot into your home or you enter theirs. Here are a few tips to help...

• Check out members' reviews beforehand.
• Talk to them before seeting up an exchange.
• Make sure their profile is verified.

You can read public reviews and feedback about other members experiences. You can choose only profiles with verified identities, and speak to them via phone or videocall. While you don't have to become best friends, we can't promise that won't happen! Often, many of our exchanging members even strike up long term friendships as they find they share the same values and interests. Knowledge is power and HomeExchange makes sure you know what you need to feel comfortable about your personal safety when traveling within our network.

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How Does HomeExchange Protect My Home?

At HomeExchange we are proud of the insurance and guarantees that we provide our members. Better yet, they come at no additional cost as they are automatically included with your membership fee of just $220 a year for unlimited exchanges. So what do they guarantees entail? At HomeExchange we ensure both parties, hosts and guests, with a $1,000,000 protection policy. That's a lot of zeros...we know. That means your home and the homes you stay in are covered up to a million dollars in case of damage.

Explore our HomeExchange guarantees.

In the rare event that a problem occurs, we also have a 24/7 customer support team to assist you in resolving member disputes and problems so that all parties continue to have a positive experience on the platform. With 70 years of home exchanging experience, we can tell you problems are very rare, and if they do arise, we know how to handle them with our experienced in house support team. You can also look into the details of you own home or renter's insurance and the coverage offered in your policy.

It's All About the Mentality

If you're not yet a home exchanger, then let us share a bit about the community. Our community is built on a foundation of respect and hospitality. Sharing your home with others and staying in theirs means treating one's home as we would like our own to be treated. While some mutual trust is required, we give you all the tools possible to be confident in your hosting decisions and well as where you decide to travel and stay. Our forum is also a great place to see what users are saying and get to know more about them.

More about our values.

Whether you choose HomeExchange, or another platform, this is a common trait amongst home exchangers we think you'll be delighted to discover when you become part of the home exchanging community. Values are more important in home exchanging than any other form of travel, as your home is sacred and other members know that. While we can't guarantee that a problem would never arise, we can say that 99,7% of exchanges are incident-free, meaning nothing was reported to our members support.

What Our Members Say...

"HomeExchange has transformed the way I travel—making it more affordable and enriching. It’s truly an experience that goes beyond just accommodation; it’s about feeling at home anywhere in the world." - Abhishek, India

"Through direct contact with locals, Home Exchange also allows me to feel more comfortable about destinations that I might hesitate to consider, such as rural Turkey and rural Morocco. These travels beyond our immediate comfort zones have been extremely rewarding and gratifying. Home Exchange truly opens a world of possibilities!" - Denis, Canada

"This was my first time using Home Exchange and I was very happy with our experience. Our host was accommodating and communicative. We had everything we needed to make our stay successful! I look forward to using this platform again hopefully soon!" - Lauren, USA

See over 14,000 reviews for HomeExchange on TrustPilot.

"HomeExchange is a home exchange system that works very well because the people who register on this site are responsible and respectful. HomeExchange performs checks for new registrants.My husband and I are delighted to be able to travel in a more friendly accommodation than hotels." - Patricia, Portugal

"I’ve been a member of HE for 7 years, have had 25 exchanges and never had an unpleasant experience. Thanks to HE, I’ve visited the USA and several countries in Europe, have gotten to see how locals live, and have met wonderful people. This latest exchange was in a gorgeous beach condo in Florida, with the waves practically lapping at our door." - Toni, Great Britain

So, are House Swaps Safe?

At HomeExchange, we definitely think so. In fact, there are few types of travel that would allow you to know more about the people and places you will encounter on your travels than a home exchange. Hosts are a great resource for guests to give them tips and insights into safety in their local area as well, which is an incredible added safety advantage for home exchangers. Whether it be in the same state or the other side of the world, the more we know the more we can take necessary steps to ensure safety as we explore the world. If you have any more questions or concerns about the safe of home swapping within the HomeExchange network, check out our FAQ and don't hesitate to contact us so we can be of help!

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