Privacy Policy for Texas Residents
Effective Date: January 6th, 2026
This Privacy Policy for Texas Residents supplements the information contained in HomeExchange Inc. with an address at C/O WEWORK, 625 Massachusetts Avenue, Cambridge, MA 02139 (“HomeExchange” or “we”) Privacy Policy and describes how HomeExchange collects and uses personal information from users who reside in the State of Texas across various platforms, including www.homeexchange.com, the HomeExchange application, other websites, mobile sites, services, applications, and platforms operated by HomeExchange where this Privacy Policy for Texas Residents is featured or referenced, or where no separate Privacy Policy for Texas Residents is provided, as well as from customers who reside in the State of Texas and visit or interact with us in our stores or through other channels (collectively, the “Sites”). The words “user”, “you” and “your” in this Privacy Policy for Texas Residents refer to a user of the Sites.
We adopt this Privacy Policy for Texas Residents to comply with the Texas Data Privacy and Security Act (TDPSA) and other Texas privacy laws, and any terms defined in the TDPSA have the same meaning when used in this Privacy Policy for Texas Residents.
Information We Collect
HomeExchange collects the following categories of personal information from its consumers:
A. Identifiers
B. Protected classification characteristics under US law.
C. Commercial information.
D. Internet or other similar network activity.
E. Inferences drawn from other personal information.
With your consent, HomeExchange may collect some personal information, such as your driver’s license number, state identification card number, or passport number, that might reveal sensitive personal information, such as your citizenship for the purpose of providing you with the service you requested.
Personal information does not include publicly available information from government records, deidentified or aggregated consumer information, and information excluded from the TDPSA’s scope, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
HomeExchange obtains the categories of personal information listed above from the following categories of sources:
HomeExchange does not collect biometric information.
II. Use of Personal Information
We may use or disclose to third parties the personal information we collect for one or more of the following business purposes:
HomeExchange will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you with notice.
III. Sharing of Personal Information
HomeExchange does not sell personal information to third parties, but may sell or otherwise transfer personal information to its affiliates. HomeExchange discloses the following categories of personal information to third parties:
A. Identifiers.
B. Commercial information.
C. Internet or other similar network activity.
D. Inferences drawn from other personal information.
IV. Use and Disclosure of Sensitive Personal Information
We do not use or disclose your sensitive personal information for any other purpose other than to perform business services, including providing our products and services to you.
V. Your Rights and Choices
The TDPSA provides consumers (Texas residents) with specific rights regarding their personal information. This section describes your TDPSA rights and explains how to exercise those rights.
You have the right to request that HomeExchange disclose certain information to you about our collection of your personal information. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights), we will disclose to you whether we are processing your personal information, and if so, what categories of personal information we collected and have processed about you. We will also provide, upon request, the specific pieces of personal information we collected about you (also called a data portability request).
You have the right to request that HomeExchange delete any of your personal information that it collected from you or obtained regarding you. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
You may update or correct your personal information. We may ask that you identify yourself and the information you wish to change for security purposes.
VI. Exercising Your Rights
To exercise the access, data portability, deletion and correction rights described above, please submit a verifiable consumer request to us via our Contact form.
Only you or an authorized agent may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days) to respond to a verifiable consumer request to access, delete or correct, we will inform you of the reason and extension period in writing within the initial forty-five (45) days after receipt of the verifiable consumer request.
If you have an account with us, our written response to your verifiable consumer request will be delivered through such account. If you do not have an account with us, we will deliver our written response electronically. For data portability requests, we will select a format that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
If applicable, our response will explain the reasons we cannot comply with your request.
We do not charge a fee to process or respond to your verifiable consumer request, up to two requests within a twelve (12) month period, unless such request is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before completing your request.
Appeal
If we have denied a consumer request submitted by you in accordance herewith, you can file an appeal with us by contacting us by email at dpo@homeexchange.com. We will respond to you in writing within 60 days of receipt of your appeal, explaining the reasons for our decision.
If we deny your appeal, you can contact the state Attorney General at:
Office of Attorney General
PO Box 12548
Austin, TX 78711-2548
https://www.texasattorneygeneral.gov/consumer-protection
VII. Opt-Out of Processing of Personal Information for Targeted Advertising
You have the right to direct us not to share your personal information for targeted advertising at any time. We do not share personal information of consumers we have actual knowledge are less than 18 years old for targeted advertising.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us via our Contact form.
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
VIII. Non-Discrimination
We will not discriminate against you for exercising any of your TDPSA rights. Unless permitted by the TDPSA, we will not:
IX. Changes to Our Texas Privacy Notice
HomeExchange reserves the right to amend this privacy notice at its discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Site and update the notice’s effective date.
X. Contact Information
If you have any questions or comments about this notice, the ways in which HomeExchange collects and uses your information described above and in the Privacy Policy your choices and rights regarding such use, please do not hesitate to contact us at dpo@homeexchange.com.