How do I use a discount code?
USING A DISCOUNT CODE: 1. On our payment page, enter your discount code into the field marked DISCOUNT CODE. 2. Click the APPLY button next to the discount code field. 3. If the code was valid, the discounted price will be reflected on the payment page. 4. Click the SUBMIT ORDER NOW button to pr ...
- How do I change my contact information?
CHANGING YOUR ACCOUNT EMAIL ADDRESS: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click on the link that reads:"Update contact information" 3. From the resulting page you can update any of your contact information, including your email address. 4. You ...
- How do I edit the DATES and DESTINATIONS in my Listing?
CHANGING YOUR DATES AND DESTINATIONS OF DESIRED TRAVEL: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to each of your Listings (if you have more then one) is an option to edit your listing. Click the "EDIT ...
- How do I change the NUMBER OF EXCHANGES I've made?
CHANGING THE NUMBER OF EXCHANGES YOU HAVE MADE: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. Next to each of your Listings (if you have more then one) is an option to edit your listing. Click the "EDIT LISTING ...
- How can I hide or otherwise make my Listing unavailable on the site
HIDING YOUR LISTING There are times you will want to make your Listing unavailable on the site. For example, if you are on an exchange, or have made exchange plans and don't wish to be contacted with new offers, you can "hide" your Listing temporarily and your Listing will no longer appear on t ...
- How do I add another listing to the site?
ADDING AN ADDITIONAL LISTING TO YOUR ACCOUNT: 1. Click here to login. 2. The next screen displayed will be your "My Account" screen. Click the link that reads "MY LISTINGS." 3. In the upper right hand corner of the resulting page is a button that reads: ADD A NEW LISTINGS. Click that button. 4 ...
- What is the Home Exchange guarantee?
We stand behind the website 100%. If for any reason you don't make a home exchange as a Silver Member in your first year of membership, your second year is free. At the end of your first year of membership, simply email us if you have not yet made an exchange and we will gladly extend your memb ...
- Can you help me login properly?
LOGIN ISSUES Often times when you can't email other Members, post photos or edit your own Listing, this points to a login issue you computer is having with out website. The following has helped many Members login to the site properly: Go to this link: http://www.homeexchange.com/logout.php This ...
- How do I cancel my membership?
If you simply want to make your listing unavailable on the site, you can learn how to hide your listing by CLICKING HERE. If you want to cancel your account or suspend your automatic renewable billing, you can contact CUSTOMER SERVICE for assistance.
- Problems with IE8 Internet Explorer 8
Regarding any issue you may have with the Browser Internet Explorer 8, please note our Technical team has just worked on new solutions for Internet Explorer 8 users. Please try the following solutions: Short version: 1. Clear browser cookies 2. Restart browser and try logging in again ...
